Shipping policy

1. Processing Time

  • All orders are processed and shipped within 3 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Costs

  • Free Shipping Apply – (Condition- $70.00 and up payment ) 
  • Standard Delivery- (Condition - $0.00 to $69.99) (Cost - $9)
  • Expedited Delivery – (Condition - all orders) (Cost - $19)

3. Estimated Transit Time (United States)

  • Standard Shipping: 12 business days
  • Express Shipping: 7 business days

📌 Note: Shipping times may vary depending on your location, weather conditions, customs clearance, and other unforeseen factors.

4. Estimated Delivery Time (United States)

  • Standard Shipping: 15 business days
  • Express Shipping: 10 business days

📌 Note: Shipping times may vary depending on your location, weather conditions, customs clearance, and other unforeseen factors.


5. Order Tracking

  • A tracking number will be sent via email once your order has been shipped.
  • You can use the provided tracking link to check your package’s status at any time.

6. Additional Information

  • We support worldwide delivery. Please enter your address at checkout to verify availability.
  • In rare cases, unexpected delays may occur due to factors beyond our control (e.g., weather conditions, carrier delays). We appreciate your patience and understanding.

7. Contact us

Trade name: LUCKPOLLY

Email: service@luckpolly.com

Physical address: 135 Oxford Road, Hartlepool, TS25 5RP, United Kingdom (Non-return address)

📩 For any questions or concerns, please contact our customer support team!